Privacy policy

Last Updated: July 2026
Estimated Reading Time: 5 minutes

Our Commitment

At Verdhi, your trust matters as much as your wellbeing. We collect only the information necessary to provide our services, protect your personal information with care, and never sell your personal data.

1. Legal Framework

Verdhi Life Sciences Pvt. Ltd. ('Verdhi', 'we', 'our', 'us') respects your privacy and is committed to protecting your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

 

 

2. Information We Collect

• Identity information (name, phone number, email)

• Delivery and billing information

• Account and transaction details

• Device and website usage information

• Preferences and communication choices

 

 

3. How We Use Your Information

• Process and deliver your orders

• Provide customer support

• Improve our products and website

• Send updates when you have opted in

• Comply with legal obligations

 

 

4. Sharing of Information

We do not sell your personal information. We may share limited information with trusted service providers such as payment gateways, logistics partners, technology providers, and where required by law.

 

 

5. Data Storage & Retention

Your information is stored using appropriate technical and organisational safeguards and retained only as long as necessary for business, legal, or regulatory purposes.

 

 

6. Your Rights (DPDP Act, 2023)

Depending on applicable law, you may request access, correction, update, or deletion of your personal information, withdraw consent where applicable, or raise a grievance.

 

 

7. Information Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

 

 

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyse website performance. You can manage cookies through your browser settings.

 

 

9. Minor's Privacy

Our products and website are not intended for children unless accompanied by a parent or legal guardian where required.

 

 

Grievance Redressal

If you have any complaints or queries related to your Personal Information, please contact our Grievance Officer:

Grievance Officer

VERDHI LIFE SCIENCES PVT. LTD.
PLOT 191, FIRST FLOOR, INDUSTRIAL AREA PHASE 2,
CHANDIGARH, 160002

Email: wecare@verdhi.com

Ph: +91 7888303732

All grievances will be acknowledged within 48 hours and resolved within 30 days.

 

 

Effective Date: 18 April 2026