Shipping policy

Last Updated: July 2026

Estimated Reading Time: 3 minutes

Shipping Made Simple

At Verdhi, we work with trusted delivery partners to ensure your order reaches you safely and as quickly as possible. Every order is carefully packed and shipped with care so your wellness ritual can begin without delay.

Order Confirmation & Tracking 

Once your order is confirmed, you will receive an order confirmation via email or SMS. As soon as your order is dispatched, a tracking link will be shared so you can monitor your shipment.

 

 

Shipping Charges & Free Shipping 

We offer free shipping on eligible orders as displayed on our website. Any applicable shipping charges are calculated during checkout and shown before payment.

 

 

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations. A nominal handling fee may apply. Availability is determined by your delivery PIN code.

Split Shipments

If your order contains multiple products, they may be shipped separately and arrive at different times due to logistical optimization. You will receive individual tracking information for each shipment.

 

 

International Shipping

Currently, we ship within India. If you would like Verdhi products delivered internationally, please contact us at wecare@verdhi.com.

 

 

Delivery Timeline

• Dispatch: Within 3 business days of order confirmation.

• Delivery: Typically, within 5–10 business days depending on location and courier partner.

Delivery timelines are estimates and may occasionally be affected by weather, logistics, public holidays or other unforeseen events.

 

 

Failed Delivery Attempts

If delivery cannot be completed, our courier partner may attempt delivery again. After repeated unsuccessful attempts, the order may be returned to our warehouse.

Delayed Delivery Policy

If your order delivery has been delayed by more than 10 days beyond the estimated delivery date:

  1. Please fill out the Delayed Delivery Form on our website.

  2. If the form is not accessible, contact us at wecare@verdhi.com.

  3. Our team will process the request and send a confirmation email typically within 2–3 working days.

  4. Prepaid Orders: For delays exceeding 10 days, you may choose between a replacement shipment or a full refund to your original payment method.

  5. COD Orders: For delays exceeding 10 days, we will arrange a cancellation at no charge. If you still wish to receive the product, please email us to arrange a fresh order.

 

 

Refunds for Delayed Delivery

When a refund is confirmed for a delayed prepaid order, we will initiate it to your original source of payment. Refunds typically reflect within 7–10 working days, depending on your bank’s processing time.

In rare cases, if your refund has been delayed beyond 14 days, please write to wecare@verdhi.com and we will address it urgently.

 

 

Please read our Refund & Cancellation Policy for more details.